Loudd

Terms of Service

Effective date: March 10, 2026 · Last updated: March 10, 2026

Welcome to Loudd. These Terms of Service (“Terms”) govern your access to and use of the Loudd platform, available at loudd.app (the “Service”), operated by Loudd (“we,” “us,” or “our”).

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Acceptance of Terms

By accessing or using the Service, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Description of Service

Loudd is a platform that connects brands with micro-ambassadors. The Service enables:

  • Brands to create ambassador programs, generate unique coupon codes, track sales performance, and manage commission payouts.
  • Ambassadors to discover brand programs, receive personalized coupon codes, promote products, and earn commissions on sales generated through their codes.

3. User Accounts

3.1 Registration

You must create an account to use the Service. You agree to provide accurate, current, and complete information during registration and to update your information as needed.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss resulting from unauthorized access to your account.

3.3 Account Types

  • Brand accounts: for businesses that wish to create and manage ambassador programs.
  • Ambassador accounts: for individuals who wish to join programs, promote products, and earn commissions.

4. Commission Structure and Payments

4.1 Commission Rates

Commission rates are set by each brand within their ambassador program. Loudd facilitates the tracking and calculation of commissions but does not determine the rates.

4.2 Platform Fees

Loudd charges brands a subscription fee and/or a percentage-based take rate on tracked sales, as described on our pricing page. Fees are subject to change with 30 days' prior notice.

4.3 Payment Processing

Payments are processed through Stripe. By using the Service, you agree to Stripe's Terms of Service and Privacy Policy.

4.4 Payouts

Ambassador commission payouts are processed according to the schedule and minimum thresholds defined in each brand's program. Loudd is not responsible for payout delays caused by incomplete payment information or third-party payment processor issues.

5. Prohibited Conduct

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
  • Create fake accounts, use bots, or engage in fraudulent coupon activity.
  • Manipulate follower counts, engagement metrics, or sales data.
  • Share or redistribute coupon codes in ways not authorized by the brand.
  • Attempt to gain unauthorized access to other users' accounts or our systems.
  • Reverse-engineer, decompile, or disassemble any part of the Service.
  • Use the Service to transmit spam, malware, or other harmful content.
  • Violate the intellectual property rights of Loudd, other users, or third parties.
  • Circumvent or interfere with any security features of the Service.

6. Social Media Integration

The Service integrates with Instagram and TikTok for ambassador verification. By connecting your social media accounts, you:

  • Authorize us to access your public profile information as described in our Privacy Policy.
  • Represent that you are the rightful owner of the connected accounts.
  • Agree to comply with the terms of service of the respective social media platforms.

7. Intellectual Property

7.1 Our Property

The Service, including its design, code, logos, trademarks, and content, is owned by Loudd and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our prior written consent.

7.2 Your Content

You retain ownership of content you upload or create through the Service. By submitting content, you grant Loudd a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content solely in connection with the Service.

8. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or secure. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Loudd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use of or inability to use the Service.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from the Service.
  • Any bugs, viruses, or other harmful code that may be transmitted through the Service.

Our total liability to you for any claims arising from or related to these Terms or the Service shall not exceed the amount you have paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Loudd, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, or your violation of any third-party rights.

11. Termination

11.1 By You

You may terminate your account at any time through your account settings or by contacting us. Upon termination, your right to use the Service ceases immediately.

11.2 By Us

We may suspend or terminate your account at any time, with or without cause, and with or without notice. Grounds for termination include, but are not limited to, violation of these Terms, fraudulent activity, or prolonged inactivity.

11.3 Effect of Termination

Upon termination, your data will be handled in accordance with our Privacy Policy. Outstanding commission obligations will be settled according to the applicable program terms.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Federative Republic of Brazil. Any disputes arising from these Terms or the Service shall be submitted to the courts of Brazil, with the parties agreeing to attempt good-faith negotiation and, if applicable, consumer mediation before initiating legal proceedings.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and, where appropriate, by email. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

15. Contact Us

If you have questions about these Terms, please contact us: